Legal

Digital Delivery Policy

Last updated: 2026

This Digital Delivery Policy explains how SmartAILab.uk delivers digital products and access after purchase.

1. Digital Product Delivery

Digital products are delivered electronically after successful payment confirmation.

Delivery may include:

  • email with PDF attachment
  • email with secure download link
  • access instructions
  • product confirmation email

2. Delivery Email

Digital products are sent to the email address used during checkout.

Customers must make sure their email address is correct before completing payment.

3. Delivery Time

Delivery is usually automatic after successful payment confirmation.

In some cases, delivery may take a short time due to payment confirmation, email processing or technical checks.

4. Mentoring Access Delivery

Mentoring access instructions are delivered by email after successful payment confirmation.

The email may include details about access period, instructions and next steps.

5. Spam or Junk Folder

Customers should check their spam, junk or promotions folder if they do not receive the delivery email.

6. Failed Delivery

If a customer does not receive their digital product or access instructions, they should contact SmartAILab.uk through the Contact page.

7. No Physical Shipping

SmartAILab.uk sells digital products and online services. No physical shipping is required unless clearly stated otherwise.

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