Legal

Privacy Policy

Last updated: 2026

SmartAILab.uk respects your privacy.

This Privacy Policy explains what personal information we may collect and how we use it.

1. Information We Collect

We may collect:

  • name
  • email address
  • company or business name
  • order details
  • contact form messages
  • selected services or products
  • technical information related to website use, such as IP address, masked IP address, browser/device information, page activity, referrer data and form activity

2. How We Use Your Information

We may use your information to:

  • deliver digital products
  • send order confirmations
  • provide mentoring access instructions
  • respond to enquiries
  • provide customer support
  • process service requests
  • support security, analytics, service delivery and enquiry handling
  • improve our website and services
  • comply with legal or payment processing requirements

3. Payments

Payments are processed securely by Stripe.

SmartAILab.uk does not store full card details.

Stripe may process payment-related data according to its own privacy and security policies.

4. Emails

We may send transactional emails related to purchases, digital delivery, mentoring access or service enquiries.

We may also send follow-up communication where relevant to a customer request or product access.

5. Data Sharing

We do not sell personal data.

We may share limited data only with trusted service providers needed to operate the website, process payments, deliver emails or provide customer support.

6. Data Security

We take reasonable steps to protect customer data, but no online system can be guaranteed to be 100% secure.

7. Your Rights

Customers may contact us to request information about their data or ask for corrections where appropriate.

8. Contact

For privacy-related questions, contact SmartAILab.uk through the Contact page.

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